FAQ - Lumine Studio
1. What is Lumine Studio ?
Lumine Studio is creative space focused on minimalist wall art and lifestyle pieces. Each design is created with clarity, balance, and timeless simplicity in mind - intended to bring calm and quiet presence into everyday spaces.
2. Where du you ship from ?
Orders are produced and shipped through our print-on-demand partner, Printful. To ensure faster and more efficient delivery, orders are fulfilled from different production facilities depending on the destination.
Shipping regions include:
- United States
- Europe
- United Kingdom
- EFTA countries
- Canada
- Australia & New Zealand
- Japan
- Brazil
- Wordwide ( with some regional restrictions)
Shipping availability may change due to carrier updates or global events.
3. How logn will it take to recive my order ?
Orders are usually processed within 2-5 business days. Delivery time depends on your locations and the shipping method selected att checkout.
Please note that all delivery times are estimates and not guaranteed.
4. What is your return policy ?
Because most items are made to order, we only accept returns or replacements for misprinted, demaged, or defective products.
If there is an issue with your order, please contact us within 30 days of delivery so we can assist you.
For full details, please visit the Returns & Refunds page
5. Can I track my order ?
Yes.
Once your order is shipped, you will recive a confirmation email with a tracking number.
6. Who can I contact for support ?
If you have any questions about your order or need assistance, please use the Contact Us page.
We`ll be happy to help.